DELIVERY RATES & DETAILS
UK Shipping Rates
FREE UK Shipping on Orders over £50 • For next day delivery order by 3pm
|Delivery Method||Your Order Value|
|Under £50 (UK)||Above £50|
|Royal Mail (default option)||£3.99||FREE|
Two Day Courier* (used if default option not suitable)
- We do not ship at the weekend. If you place your order after 3:00pm on a Friday, it will not be shipped until Monday.
- Please note that a courier service WILL NOT deliver at the weekend. This means if you place your order after 3pm on a Thursday, it won’t be shipped until Friday and you won’t receive it until Monday (or Tuesday if there is a Bank Holiday). Royal Mail First Class stands a good chance of arriving on a Saturday, but it’s not guaranteed to.
- If purchasing an in-stock item we will NORMALLY ship the same day if ordered before 3.00pm on a weekday.
- Our site shows live stock levels. If you place an order and we don’t have all the stock required to ship that day we will hold your order until it can be completed unless you contact us to split the order.
- Available shipping methods and their costs will be generated by our systems dependent on the products you have selected and the shipping destination. Not all shipping methods may be available to your destination.
- We MAY ship your order by an alternative method at no extra cost to yourself, if, for example, the package is over-size and you have chosen Royal Mail, we may upgrade the shipping to Courier. If you do not want us to change your shipping method, please contact us.
When you place your order and check out with Standard Mail (or free shipping) we will send your order by Royal Mail Post. This service also delivers on a Saturday, dependent on your local post service.
Please note, when selecting Standard Mail, dependent on the value and weight of your order, we may send the package out by Royal Mail or by courier.
If you specifically want your parcel sent by Royal Mail, please let us know before we ship
If, upon checkout, you select Standard Mail as the method of post then we will always try to ship your order the same day, if all items are in stock and you place your order before 3:30pm. However this is not guaranteed, some days may be busier than others, especially Mondays. On these days we will prioritise Courier and Special Delivery orders and there is a chance your Standard Mail item may not leave. If in doubt, and you need your in stock item the next day, choose one of our Courier services at checkout. Otherwise, you can always call us to let us know you really need your item dispatched and we will endeavour to help you out. We are pretty decent and will up the priority of your order if you just let us know you need it.
Please note some postcodes may incur a slightly longer delivery time *
Please note that this service is not guaranteed to be next day and DOES NOT deliver on a weekend.
* Unfortunately, for certain UK Postcodes, specifically Highlands and Islands, we cannot offer a next day Courier service. These must be sent by a two-day service. the postcode that this applies to are:
AB37, AB38, HS1, HS2, HS3, HS4, HS5.HS6, HS7, HS8, HS9, AB41, AB42, AB43, AB44, AB45, IV1, IV2, IV3, IV4, IV5, IV60, IV61, IV62, IV63, PH15, PH16, PH17, PH18, PH19, PH2, PH3, PH4, PH5, AB51, AB52, AB53, AB54, AB55, AB56, KA27, KA28, TD, ZE, KW1, ZE, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA50, PA51, PA52, PA53, PA54, PA55, PA56, PA57, PA58, PA59, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, and all BT Post Codes.
|Delivery Method||Your Order Value|
|Under £150||Above £200|
|Royal Mail or other||£14.50||FREE|
All orders for most close European Countries (France, Germany, Holland, Belgium etc) are sent Via Royal Mail, Courier Service or ParcelForce Euro Priority, depending on the prices on the day. This is a 2-8 Day service dependent on your location. Typically for France, Germany, Netherlands…etc, you can expect your package on the second or third day from the date of dispatch.
We currently only ship to the following countries: UK, Ireland, France, Germany, Denmark, Belgium, Netherlands, Italy, Austria
OTHER SHIPPING INFORMATION
- We aim to process all orders within 1 – 5 working days (Excluding weekends, bank holidays and National holidays).
- Please note, if you do not provide a valid email address or contact phone number when creating your account, it makes it difficult for us to contact you if a problem should arise.
- We will never use your contact details for any sales calls, only to discuss your order, so please make our life easier by giving us the means to contact you.
- if you check out as a guest, you may not be able to access your tracking number for your shipment, as this is stored in your account. If this is the case and you need to know where your tracked item is, please just give us a call and we can let you know the info immediately.
- We have an order comments section in the checkout, you can use this to pass us a note, but please ensure that any super urgent notes are followed up by an email or phone call as we tend not to look at these until shipping – they are mostly used by business customers for PO numbers – and we MAY miss it!